Refund policy

 

Returns & Refunds

Because all of our products are made to order through print-on-demand, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.

Eligible Claims We will offer a free replacement or full refund for items that are:

• Defective or damaged upon arrival
• Misprinted or have a manufacturing error
• Lost in transit

How to Submit a Claim Contact us within 30 days of delivery at [well.saraimai@gmail.com] with:

• Your order number
• A clear photo of the defective/damaged item

We will review your claim and arrange a replacement or refund at no additional cost to you.

Non-Eligible Returns

• Incorrect size or color ordered by the customer
• Items returned without prior authorization
• Items damaged due to customer misuse